30 天退款保证 / 30-day money-back guarantee
我们提供 30 天退款保证。如果您对购买不满意,可以在订单日期起 30 天内申请全额退款。We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.
如何申请 / How to request a refund
退款由我们的支付服务商 Stripe 处理。请通过支付收据中的链接 提交退款申请,或通过本网站账户页面与我们联系,我们会协助您办理。Refunds are processed by our payment provider, Stripe. To request a refund, use the link in your payment receipt, or contact us through the account page on this site and we will assist you.
订阅退款 / Subscription refunds
订阅会员可随时在「我的账户」页通过客户门户取消,取消后至本计费周期结束前仍可继续使用。取消后不再收取后续周期费用。Subscription memberships can be cancelled any time via the customer portal on your account page; access continues until the end of the current billing period and no further renewals are charged.
退款生效后 / After a refund
退款完成后,相应课程或会员的访问权限将自动收回。Once a refund is completed, access to the corresponding course or membership is automatically revoked.