1. 数据控制者 / Data controller
本服务的运营者与个人数据控制者为 Zhi H. Xing。The operator of this service and the controller of your personal data is Zhi H. Xing.
2. 我们收集的数据 / Data we collect
账户数据:邮箱地址、登录凭据(加密存储)。学习数据:您在课程中的录音与跟读记录。客服数据:您主动发送给我们的消息。技术与使用数据:设备与浏览器信息、IP 地址、页面访问与功能使用情况。Account data: email address and login credentials (stored encrypted). Learning data: your recordings and shadowing records in courses. Support data: messages you send us. Technical/usage data: device and browser information, IP address, page visits and feature usage.
3. 用途与法律依据 / Purposes and legal basis
账户创建与登录(合同履行);提供课程与录音回放服务(合同履行);安全与防欺诈(合法利益);产品改进(合法利益);客户支持(合同履行/合法利益);在您同意的情况下进行营销(同意)。Account creation and sign-in (contract performance); providing course and recording playback services (contract performance); security and fraud prevention (legitimate interests); product improvement (legitimate interests); customer support (contract performance / legitimate interests); marketing where you consent (consent).
4. 数据共享 / Data sharing
我们与以下类别的接收方共享数据:服务提供商/子处理方(托管、分析、支持工具);记录商户 Stripe,用于产品销售、订阅管理、支付、税务合规与开具发票;专业顾问(法律、会计);以及法律要求时的主管机关。We share data with the following categories of recipients: service providers/subprocessors (hosting, analytics, support tooling); Stripe as Merchant of Record for the sale of the product, subscription management, payments, tax compliance and invoicing; professional advisers (legal, accounting); and authorities where required by law.
5. 数据保留 / Retention
我们仅在实现上述目的所需的期间保留个人数据;不再需要时将删除或匿名化。账户删除后,相关个人数据将在合理期限内删除。We keep personal data only as long as needed for the purposes above; when no longer needed it is deleted or anonymised.
6. 您的权利 / Your rights
根据您所在国家/地区的法律,您可能享有访问、更正、删除、限制处理、数据可携带、反对处理以及撤回同意的权利;您也可以向相关监管机构投诉。我们将在法律要求的期限内(通常 1 个月内)响应您的请求。Depending on the law of your country, you may have the rights to access, rectify, erase, restrict processing, data portability, object to processing, and withdraw consent; you may also complain to a supervisory authority. We respond to requests within the legally required period (typically 1 month).
7. 安全 / Security
我们采取适当的技术与组织措施保护您的数据,包括传输加密与访问控制。We apply appropriate technical and organisational measures, including encryption in transit and access controls.
8. Cookie / Cookies
我们使用必要的 Cookie/本地存储以维持登录状态与偏好设置(如界面语言、音色选择)。我们不使用营销类第三方追踪 Cookie。您可以通过浏览器设置清除或阻止 Cookie。We use essential cookies/local storage to keep you signed in and remember preferences (such as UI language and voice selection). We do not use third-party marketing tracking cookies. You can clear or block cookies in your browser settings.
9. 联系我们 / Contact
如需行使您的权利或有任何隐私问题,请通过网站账户页面与我们联系。To exercise your rights or ask any privacy questions, please contact us via the account page on the site.